{"id":4136,"date":"2024-09-24T17:16:31","date_gmt":"2024-09-24T17:16:31","guid":{"rendered":"https:\/\/atix.digital\/en\/?page_id=4136"},"modified":"2025-12-01T23:56:10","modified_gmt":"2025-12-01T23:56:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/atix.digital\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4136\" class=\"elementor elementor-4136\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1da3a2 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"d1da3a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-180ecf3 elementor-widget elementor-widget-heading\" data-id=\"180ecf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c70de7 elementor-widget elementor-widget-heading\" data-id=\"8c70de7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A3 SERVICIOS DE TECNOLOGIA S.A DE C.V<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db6e602 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"db6e602\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b><span data-contrast=\"auto\">A3 SERVICIOS DE TECNOLOG\u00cdA S.A. DE C.V. (<\/span><\/b><span data-contrast=\"auto\">hereinafter<\/span><b><span data-contrast=\"auto\"> &#8220;A3&#8221;) <\/span><\/b><span data-contrast=\"auto\">is committed to protecting your privacy. <\/span><span data-contrast=\"auto\">This privacy notice sets out the terms on which the website <\/span><a href=\"https:\/\/app.atix.digital\/\"><span data-contrast=\"none\">https:\/\/app.atix.digital<\/span><\/a><span data-contrast=\"auto\"> uses and protects the information that is provided by its users.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Therefore, and observing the provisions of the Federal Law on the Protection of Personal Data in Possession of Private Parties and its Regulations, it is reported that <\/span><b><span data-contrast=\"auto\">A3<\/span><\/b><span data-contrast=\"auto\"> serves as the Data Controller for the processing of your personal data, whose general data are:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Fiscal address: Avenida San Jer\u00f3nimo #310, Int. 703, colonia San Jer\u00f3nimo, Monterrey, Nuevo Le\u00f3n CP 64640<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Address of the privacy office: Av. <\/span><span data-contrast=\"auto\">San Jer\u00f3nimo 310, Altreca Int.703, San Jer\u00f3nimo, Monterrey Nuevo Le\u00f3n, CP 64640.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Privacy Office Phone: (0181)17681144<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Email:\u00a0 <\/span><a href=\"mailto:contacto@atix.digital\"><span data-contrast=\"none\">contacto@atix.digital<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">By using A3&#8242;<\/span><b><span data-contrast=\"auto\">s services, you\u00a0<\/span><\/b><span data-contrast=\"auto\"> declare that you know and accept the terms and conditions contained in this privacy notice, and in accordance with the provisions of articles 1803 of the Federal Civil Code and 8, third paragraph of the Federal Law on the Protection of Personal Data in Possession of Private Parties, you expressly accept and consent for <\/span><b><span data-contrast=\"auto\">A3<\/span><\/b><span data-contrast=\"auto\"> to\u00a0 use your personal data for the purposes contained in this notice.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">DEFINITIONS<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">PERSONAL DATA. <\/span><\/b><span data-contrast=\"auto\">Any information concerning an identified or identifiable natural person.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">DATA SUBJECT. <\/span><\/b><span data-contrast=\"auto\">The natural person of legal age to whom the personal data identifies or corresponds.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">PROCESSING.<\/span><\/b><span data-contrast=\"auto\"> The collection, use (including access, handling, exploitation, transfer or disposal of personal data), disclosure or storage of personal data by any means.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">TRANSFER.<\/span><\/b><span data-contrast=\"auto\"> Any communication of data made to a person other than the controller or data processor.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">ARCO RIGHTS.<\/span><\/b><span data-contrast=\"auto\"> Rights of access, rectification, cancellation and opposition.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">TACIT CONSENT.<\/span><\/b><span data-contrast=\"auto\"> It will be understood that the owner has consented to the processing of the data, when the Privacy Notice has been made available to him\/her, and he\/she does not express his\/her opposition.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">DATA SUBJECT. <\/span><\/b><span data-contrast=\"auto\">The natural person of legal age to whom the personal data identifies or corresponds.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">PERSONAL DATA: <\/span><\/b><span data-contrast=\"auto\">Information that identifies or can identify an individual, such as name, email, telephone number, among others.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">DATA CONTROLLER: <\/span><\/b><span data-contrast=\"auto\">A3 SERVICIOS DE TECNOLOGIA S.A. DE C.V., the company that decides on the processing of the user&#8217;s personal data.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">DATA PROCESSING: <\/span><\/b><span data-contrast=\"auto\">Any operation carried out with personal data, such as collection, storage, use, circulation or deletion.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">PERSONAL DATA COLLECTED<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">In order to comply with the purposes described,<\/span><b><span data-contrast=\"auto\"> A3<\/span><\/b><span data-contrast=\"auto\"> may collect and process the following categories of personal data:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><ol><li aria-setsize=\"-1\" data-leveltext=\"%1)\" data-font=\"Quicksand,Arial,Times New Roman\" data-listid=\"23\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1)&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Full name;<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ol><ol><li><span data-contrast=\"auto\">b) E-mail address;<\/span><\/li><li><span data-contrast=\"auto\">c) Telephone number (mobile and home);<\/span><\/li><li><span data-contrast=\"auto\">d) Information provided during interactions carried out through the virtual assistant, as well as information uploaded for the configuration, feeding and adjustment of the virtual assistant, to the extent that such information contains personal data.<\/span><\/li><\/ol><p><span data-contrast=\"auto\">In these cases, A3 may act as the Data Processor with respect to the personal data contained in such materials, and it is the Client&#8217;s responsibility to have the corresponding authorizations, privacy notices and consents from the Owners.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><ol><li><span data-contrast=\"auto\">e) Billing information;<\/span><\/li><li><span data-contrast=\"auto\">f) Tax data (name, denomination or company name, federal taxpayer registry, tax domicile)<\/span><\/li><li><span data-contrast=\"auto\">g) Data related to the form of payment for the contracted services;<\/span><\/li><li><span data-contrast=\"auto\">h) Information on the use of the application and;<\/span><\/li><li><span data-contrast=\"auto\">i) User interactions and preferences.<\/span><\/li><\/ol><p><b><span data-contrast=\"auto\">WAYS WE COLLECT YOUR PERSONAL DATA.<\/span><\/b><span data-contrast=\"auto\"> For the activities outlined in this Privacy Notice, we may collect your personal data in a variety of ways, when you provide it directly to us in person or remotely; when you visit our website or use our services; and when we obtain information from other lawful sources.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">PURPOSE OF PROCESSING PERSONAL DATA<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The personal data we collect through <\/span><b><span data-contrast=\"auto\">atix<\/span><\/b><span data-contrast=\"auto\"> will be used for the following purposes:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">Primary purposes:<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"25\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provide, operate and manage the virtual assistant service based on artificial intelligence.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"25\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Manage user registration, authentication, and access control.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"25\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Analyze interactions for operational and service improvement purposes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"25\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provide technical support.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"25\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Manage the contractual relationship and billing.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><p><b><span data-contrast=\"auto\">Secondary purposes:<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Continuous improvement of the service and internal quality processes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Preparation of usage statistics.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"26\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Sending you communications regarding updates, upgrades, or additional services.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/li><\/ul><p><b><span data-contrast=\"auto\">USE OF (SSL). <\/span><\/b><span data-contrast=\"auto\">The security and confidentiality of the personal data that the Data Controllers provide when contracting an <\/span><b><span data-contrast=\"auto\">A3<\/span><\/b><span data-contrast=\"auto\"> service\u00a0 or purchasing a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data will be transmitted encrypted, to ensure its integrity. To verify that you are in a protected environment, make sure that an <\/span><b><span data-contrast=\"auto\">S<\/span><\/b><span data-contrast=\"auto\"> appears\u00a0 in the HTTP protocol navigation bar.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">However, and despite having better technology and safer and more effective tools every day. The protection of data sent through the internet or any electronic means cannot be guaranteed 100%, so once <\/span><b><span data-contrast=\"auto\">received A3 <\/span><\/b><span data-contrast=\"auto\">will do the pertinent to safeguard the information provided by the client.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">LIMITATION OR DISCLOSURE OF YOUR PERSONAL DATA. <\/span><\/b><span data-contrast=\"auto\">At any time, the Owner may limit the use or disclosure of his\/her personal data, for this he\/she must send an email, addressed to <\/span><a href=\"mailto:%20contacto@eticketcollector.com\"><span data-contrast=\"none\">contacto@atix.digital<\/span><\/a><span data-contrast=\"auto\">, requesting the limitation of the use or disclosure in question, where he\/she may request to be included in the internal exclusion lists of do not contact for promotional and marketing purposes. Likewise, you can register in the public registry to avoid advertising from the Federal Consumer Protection Agency (REPEP), by accessing the following link, <\/span><a href=\"http:\/\/repep.profeco.gob.mx\/\"><span data-contrast=\"none\">http:\/\/repep.profeco.gob.mx\/<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">PROCEDURE FOR ENFORCING ARCO RIGHTS.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">You have the right to access your personal data, which we hold and details of the processing of the same; that is, rectify them if they are inaccurate or incomplete, cancel them when you consider that they are not, are required for any of the purposes indicated in this Privacy Notice or are being used, for non-consented purposes or the contractual or service relationship has ended or oppose the processing of the same, for specific purposes.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The mechanisms that have been implemented for the exercise of these rights, which are known as Arco rights, which refer to the rectification, cancellation and opposition of the Owner with respect to the processing of their personal data.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">1) <\/span><\/b><span data-contrast=\"auto\">The procedure begins with the submission of the respective request for Arco rights, at the address of our Privacy Office or by email to <\/span><a href=\"mailto:%20contacto@eticketcollector.com\"><span data-contrast=\"none\">contacto@atix.digital<\/span><\/a><span data-contrast=\"auto\">, indicated at the beginning of this Privacy Notice.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">2) <\/span><\/b><span data-contrast=\"auto\">Your application must contain the following information:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Name of the owner of the personal data, address or any other means of contact, documents that prove their personality and identity, the clear and precise description of the personal data, any other document that facilitates the location of the data.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">3) <\/span><\/b><span data-contrast=\"auto\">The deadline to respond to your request is 10 bussines days.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">TRANSFER OF YOUR PERSONAL DATA.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">A3<\/span><\/b><span data-contrast=\"auto\"> does not transfer your personal data to third parties without your consent, except in cases where its sole purpose is to comply with the purposes indicated in this privacy notice, as well as those that are permitted by legal provisions that include requests from competent authorities.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">MODIFICATIONS TO THE PRIVACY NOTICE. <\/span><\/b><span data-contrast=\"auto\">We reserve the right to make modifications or updates to this Privacy Notice at any time, in order to take into account new legislation, internal policies or new requirements for the provision or offer of our services or products.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Therefore, you are obliged to keep this Notice updated, for your consultation. This is in order for the<\/span><b><span data-contrast=\"auto\"> Owner<\/span><\/b><span data-contrast=\"auto\"> to be able to exercise their <\/span><b><span data-contrast=\"auto\">ARCO<\/span><\/b><span data-contrast=\"auto\"> rights\u00a0 and thus keep them informed of any modification by notifying the last email they have provided us.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The parties express that this notice will be governed by the legal provisions applicable in the State of Nuevo Le\u00f3n, especially by the provisions of the Federal Law on Protection of Personal Data in Possession of Private Parties.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If you consider that your right to personal data protection has been violated by any conduct of our employees or our actions or responses, you suspect that, in the processing of your personal data, there is a violation of the provisions of the Federal Law on Protection of Personal Data in Possession of Private Parties, you may file the corresponding complaint or complaint with the Anti-Corruption Secretariat and Good Governance and Transparency for the People.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p><p><b><span data-contrast=\"auto\">Last updated: <\/span><\/b><span data-contrast=\"auto\">November 26, 2025<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335557856&quot;:16777215,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1769728 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"1769728\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY A3 SERVICIOS DE TECNOLOGIA S.A DE C.V A3 SERVICIOS DE TECNOLOG\u00cdA S.A. DE C.V. (hereinafter &#8220;A3&#8221;) is committed to protecting your privacy. This privacy notice sets out the terms on which the website https:\/\/app.atix.digital uses and protects the information that is provided by its users.\u00a0 Therefore, and observing the provisions of the Federal Law on the Protection of Personal Data in Possession of Private Parties and its Regulations, it is reported that A3 serves as the Data Controller for the processing of your personal data, whose general data are:\u00a0 Fiscal address: Avenida San Jer\u00f3nimo #310, Int. 703, colonia San Jer\u00f3nimo, Monterrey, Nuevo Le\u00f3n CP 64640\u00a0 Address of the privacy office: Av. San Jer\u00f3nimo 310, Altreca Int.703, San Jer\u00f3nimo, Monterrey Nuevo Le\u00f3n, CP 64640.\u00a0 Privacy Office Phone: (0181)17681144\u00a0 Email:\u00a0 contacto@atix.digital\u00a0 By using A3&#8242;s services, you\u00a0 declare that you know and accept the terms and conditions contained in this privacy notice, and in accordance with the provisions of articles 1803 of the Federal Civil Code and 8, third paragraph of the Federal Law on the Protection of Personal Data in Possession of Private Parties, you expressly accept and consent for A3 to\u00a0 use your personal data for the purposes contained in this notice.\u00a0 DEFINITIONS\u00a0 PERSONAL DATA. Any information concerning an identified or identifiable natural person.\u00a0 DATA SUBJECT. The natural person of legal age to whom the personal data identifies or corresponds.\u00a0 PROCESSING. The collection, use (including access, handling, exploitation, transfer or disposal of personal data), disclosure or storage of personal data by any means.\u00a0 TRANSFER. Any communication of data made to a person other than the controller or data processor.\u00a0\u00a0 ARCO RIGHTS. Rights of access, rectification, cancellation and opposition.\u00a0 TACIT CONSENT. It will be understood that the owner has consented to the processing of the data, when the Privacy Notice has been made available to him\/her, and he\/she does not express his\/her opposition.\u00a0 DATA SUBJECT. The natural person of legal age to whom the personal data identifies or corresponds.\u00a0 PERSONAL DATA: Information that identifies or can identify an individual, such as name, email, telephone number, among others.\u00a0 DATA CONTROLLER: A3 SERVICIOS DE TECNOLOGIA S.A. DE C.V., the company that decides on the processing of the user&#8217;s personal data.\u00a0 DATA PROCESSING: Any operation carried out with personal data, such as collection, storage, use, circulation or deletion.\u00a0 PERSONAL DATA COLLECTED\u00a0 In order to comply with the purposes described, A3 may collect and process the following categories of personal data:\u00a0 Full name;\u00a0 b) E-mail address; c) Telephone number (mobile and home); d) Information provided during interactions carried out through the virtual assistant, as well as information uploaded for the configuration, feeding and adjustment of the virtual assistant, to the extent that such information contains personal data. In these cases, A3 may act as the Data Processor with respect to the personal data contained in such materials, and it is the Client&#8217;s responsibility to have the corresponding authorizations, privacy notices and consents from the Owners.\u00a0 e) Billing information; f) Tax data (name, denomination or company name, federal taxpayer registry, tax domicile) g) Data related to the form of payment for the contracted services; h) Information on the use of the application and; i) User interactions and preferences. WAYS WE COLLECT YOUR PERSONAL DATA. For the activities outlined in this Privacy Notice, we may collect your personal data in a variety of ways, when you provide it directly to us in person or remotely; when you visit our website or use our services; and when we obtain information from other lawful sources.\u00a0 PURPOSE OF PROCESSING PERSONAL DATA\u00a0 The personal data we collect through atix will be used for the following purposes:\u00a0 Primary purposes:\u00a0 Provide, operate and manage the virtual assistant service based on artificial intelligence.\u00a0 Manage user registration, authentication, and access control.\u00a0 Analyze interactions for operational and service improvement purposes.\u00a0 Provide technical support.\u00a0 Manage the contractual relationship and billing.\u00a0 Secondary purposes:\u00a0 Continuous improvement of the service and internal quality processes.\u00a0 Preparation of usage statistics.\u00a0 Sending you communications regarding updates, upgrades, or additional services.\u00a0 USE OF (SSL). The security and confidentiality of the personal data that the Data Controllers provide when contracting an A3 service\u00a0 or purchasing a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data will be transmitted encrypted, to ensure its integrity. To verify that you are in a protected environment, make sure that an S appears\u00a0 in the HTTP protocol navigation bar.\u00a0 However, and despite having better technology and safer and more effective tools every day. The protection of data sent through the internet or any electronic means cannot be guaranteed 100%, so once received A3 will do the pertinent to safeguard the information provided by the client.\u00a0 LIMITATION OR DISCLOSURE OF YOUR PERSONAL DATA. At any time, the Owner may limit the use or disclosure of his\/her personal data, for this he\/she must send an email, addressed to contacto@atix.digital, requesting the limitation of the use or disclosure in question, where he\/she may request to be included in the internal exclusion lists of do not contact for promotional and marketing purposes. Likewise, you can register in the public registry to avoid advertising from the Federal Consumer Protection Agency (REPEP), by accessing the following link, http:\/\/repep.profeco.gob.mx\/.\u00a0 PROCEDURE FOR ENFORCING ARCO RIGHTS.\u00a0 You have the right to access your personal data, which we hold and details of the processing of the same; that is, rectify them if they are inaccurate or incomplete, cancel them when you consider that they are not, are required for any of the purposes indicated in this Privacy Notice or are being used, for non-consented purposes or the contractual or service relationship has ended or oppose the processing of the same, for specific purposes.\u00a0 The mechanisms that have been implemented for the exercise of these rights, which are known as Arco rights, which refer to the rectification, cancellation and opposition of the Owner with respect to the processing of their personal data.\u00a0 1) The procedure<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"disabled","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/pages\/4136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/comments?post=4136"}],"version-history":[{"count":18,"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/pages\/4136\/revisions"}],"predecessor-version":[{"id":15013,"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/pages\/4136\/revisions\/15013"}],"wp:attachment":[{"href":"https:\/\/atix.digital\/en\/wp-json\/wp\/v2\/media?parent=4136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}